Please read our FAQ before sending us a message. Thank you!

How secure is shopping in the Online Shop? Is my data protected?

Bright Like Diamonds is Proud to partner with PayPay™ to offer a Safe & Secure Checkout. Shop with confidence in the knowledge that all your personal information is safe and secure. All payments are made through an encrypted and secure connection so that credit/debit card details remain confidential. Bright like Diamonds does not store nor has access to any personal information in accordance with our Privacy Policy. For further information concerning how PayPal processes payments, security and for their Terms and Conditions please go to the PayPal website www.paypal.com.

Which payment methods are accepted at Bright Like Diamonds?

We accept all major credit and debit cards including: Visa, Mastercard, American Express and ApplePay. Bright Like Diamonds proudly partners with PayPay™ to secure checkout process. All payments are made through an encrypted and secure connection so that credit/debit card details remain safe and confidential.
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Do I receive an invoice for my order?

Yes. You will receive a invoice immediately after you place your order with confirmation of order and number. Please note this information when trying to contact our Customer Care team.

What exactly happens after ordering?

An order confirmation email will be sent immediately after an order is placed. Please allow 2-4 business days for processing in-stock items. An order may be canceled before shipment. Once your package ships, you will receive an email notification along with your tracking number. You may then track it online. All orders are delivered via USPS.
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What are the delivery charges for orders?

Orders over $100 include standard FREE delivery!
All other orders enjoy $10 Flat-Rate Shipping throughout the contiguous United States (48 states). Delivery via USPS. 
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How long will delivery take?

Orders are processed within 2-3 business days. An email with Tracking Number & Order information will be sent. Please allow 7-10 business days for USPS delivery.

Select items are fulfilled direct by the distributor, please allow 3-6 weeks for delivery.
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What are ✦Diamond Rewards?

✦ Diamond Rewards is our Thank You for supporting small business. Our giving of gratitude for the loyalty of our adoring customers. Earn Diamonds for shopping, referring friends, reviewing your fave items, posting on social and much more! 🎀
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Still need more info?
To request a call back, get info on selling opportunities or any other pre-sale question or comment please let us know by filling out the contact form. We’d love your feedback! 💝

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